GI Call Center

GI offers superior cost effective, results driven Call Center Management for both Inbound and Outbound Services. We provide best in class technology, dedicated leadership and proven methodologies to suit our client needs across the globe.

We support our customers 24/7 through phone, email, chat and social media mediums, with tool & analytics enabled to ensure personalized service delivery to every customer, our strong presence can cater towards multi linguistic requirement, our solutions leverage over 100+ workforce experience in customer experience management and this is scalable based on client requirement in quick turn around time.

As a proof point GI was able to improve the reduce cost of support operations for customers by 40%.

We are celebrating over 15 years of call center management service to many of our clients who have partnered with GI and we align towards our client goals. We deliver consistent cost-effective solutions to clients and organizations operating in lottery Industry, we maximize campaign performance, streamline processes, create efficiencies and forge valuable connections. GI can provide one-stop shopping to service all of your lottery program management needs. Our tailored solutions can help and define the success of the client's lottery programs.